Introduction
Frost Logic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website frost-logic.cyou or engage with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Data
We may collect personal identification information that you voluntarily provide to us when you:
- Fill out a contact or enquiry form
- Subscribe to our communications
- Request a consultation
- Correspond with us via email
This information may include:
- Name
- Email address
- Project details and preferences you share with us
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To send you information about our services that may interest you
- To improve our website and services based on usage patterns
- To comply with legal obligations
- To protect our rights and prevent misuse
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for a specific purpose
- Contract: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract
- Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Typically, this means:
- Enquiry data: 2 years from last contact
- Client project data: 7 years after project completion
- Marketing preferences: Until you withdraw consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing based on legitimate interests or direct marketing
To exercise any of these rights, please contact us at [email protected].
Third-Party Services
We may use third-party service providers to assist with website hosting, analytics, and communication services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
International Transfers
Your information may be transferred to and processed in countries outside of Ireland or the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with this privacy policy and applicable law.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Frost Logic
Unit 14, Harbour Business Park
Dun Laoghaire, Co. Dublin
Ireland
Email: [email protected]