Frost Logic

1. Introduction

This Privacy Policy explains how Mooie Bloemen collects, uses, and protects your personal information when you use our website frost-logic.cyou.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following types of information:

Contact information: Name and email address provided through our contact forms
Service preferences: Information about selected flower arrangement services
Technical data: IP address, browser type, and device information collected through cookies
Usage data: Information about how you interact with our website

3. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your arrangement requests
To communicate with you about your orders and inquiries
To improve our services and website functionality
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

Consent: When you voluntarily provide information through our forms
Contract performance: To fulfill arrangement requests you've made
Legitimate interests: To improve our services and website

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with:

Service providers who assist with delivery and payment processing
Legal authorities when required by law

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Contact information and order details are typically retained for three years after the last interaction.

7. Your Rights

Under GDPR, you have the following rights:

Right to access: Request a copy of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Cookies

We use cookies to enhance your browsing experience and remember your preferences. For detailed information about our cookie usage, please see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your data is processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

12. Contact Information

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: [email protected]

Address: Prinsengracht 263, 1016 GV Amsterdam, Netherlands